Why Trust Integrity With Your Home & Chimney?
“When you burn your fireplace, you are accepting the power and the magic of fire into your home, for better or for worse. We believe that everyone should have the opportunity to delight in fire, with all of the comfort, togetherness, and beauty that it has to offer.”
-Aric Waddell, owner of Integrity Chimney
When you ask a company, “What sets you apart?”, most quickly rattle off the same old runaround without actually saying anything worthwhile or concrete. Then, once they show up, you realize they’re unfriendly, lack communication, and do everything possible to cut corners and get out of your home as quickly as possible. We’re not about that.
Here’s what makes us different…
- We’re Highly Communicative
Our entire staff takes pride in their exceptional communication skills, and we’re known for being responsive, personable, and friendly with our customer base. From giving you the in-depth info you request on your chimney to just being there when times are tough, we truly care and want to make sure you know that. We always love to hear from you.
- We Value Education
We always go above and beyond when it comes to education and certification. We go through rigorous training and attend various events and seminars to ensure we’re the most knowledgeable we can be in all things chimney. Because of this commitment, we have the most Chimney Safety Institute of America (CSIA) staff members in the area – even our office team is certified!
- We Take on the Big Jobs
We’re confident in our ability to rebuild or repair any job that crosses our path. Our abilities stretch far and wide, and we have experience in fields like general construction work and even air duct cleaning. That means we’d be happy to take on the more specialized or intricate jobs that others in our service area are more likely to pass on.
Long story short – we love a challenge! So don’t hesitate to come to us with it all.
Our Certifications & Memberships
It’s always great to find a company that’s passionate about what they do, but without qualifications to back up good intentions, there isn’t much they’ll be able to do for you.
We’re proud to hold the following titles, all of which empower us to do the best we can for our deserving customers throughout Lackawanna County and the neighboring areas.
- Members of the National Chimney Sweep Guild (NCSG)
- Home to the most Chimney Safety Institute of America (CSIA)-Certified sweeps in the area – even our front office crew is certified
- Members of the Better Business Bureau (BBB)
- Licensed PA State Contractor
- Regency Authorized Dealer
We Always Put You First
When you work with us, you can rest assured we’ll treat you and your home with respect, leaving it cleaner than we found it. We never rush through our jobs, and we always take the time to answer any questions you have throughout the process. After all, the more educated you are, the more safely you can operate your fireplace!
We maintain that our customers are the most important part of what we do, and there’s nothing more important than making sure you’re totally satisfied with our work and comfortable with our team.
Other perks of working with us?
We do text message dispatch notifications with live tracking, we have multiple employees fluent in American Sign Language (ASL), and – maybe most importantly – most of us love dogs (always a good sign).
Ready to schedule? Have questions about a service? Want to chat about an exciting life update? We’d love to hear about it all! Give us a call at 570-221-4113 today to get started.
We invite you to contact us so you can experience our friendly, dependable service for yourself. Count on Integrity Chimney Service for the best possible results.